It's Time to Get WISE.
15-Minute ConsultationA quick, honest call to assess your needs and point you in the right direction—no sales pitch. Best suited for:
- Established businesses with a defined marketing budget
- Businesses prepared to grow and scale
60-Minute Strategy SessionA deep dive with a top expert to uncover gaps and map a smarter path forward.
- Includes a $250 digital audit covering your website, SEO, local presence, and online performance—yours to keep.
- Get smart, actionable ideas you can apply to your business right away.
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WISE Since
2019
Years of Expertise
17
Number of Pets
1
Coleton Smartt
Director of Client Success
I own the strategic thread from sales promise to plan, production, and performance. My role exists to protect and grow client outcomes at scale, making sure what we sell is what actually gets delivered, with no drift between the sales conversation and the results a client ends up living with.I partner closely with our Account Managers, providing strategic direction, guiding escalations, and leading expansion conversations with confidence. A core part of what I do is building and maintaining the client strategy infrastructure that makes WISE better across every account, identifying retention risks early enough to act on them, and finding expansion opportunities well before they become obvious.At the core, I'm focused on how WISE communicates value, measures outcomes, and earns long-term client trust, because the strongest relationships are built on results that match what was promised.
More Details
- 12+ years in customer success and client strategy
- Founding member of WISE, initially helped build the Paid Media department and led overall strategy
- Focused on aligning what's sold with what's delivered, at scale
Why I 💚 WISE
What I love most about WISE is simple: it's the people. There's a real sense of care here, care for clients, but just as much care for each other. Ideas are welcomed, support is genuine, and collaboration isn't just a value on a wall, it's how we actually operate day to day.Being part of a team that grows together, celebrates wins together, and shows up for one another is something I don't take for granted. That's what makes WISE feel like home.
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Get WISE about digital marketing with advanced services, industry experts, and cutting-edge tools designed for long-term, sustainable growth.