Put your best foot forward.
Customer reviews can make or break your business because consumers are influenced by both positive and negative reviews. Having a plan for reviews is essential, and it takes active management to control their impact. Increase your business’ visibility, stay connected with your customers, address their concerns, and make sure your business is viewed positively. At WISE, not only are we strategic about review management, we also built a proprietary platform to make the process work even better.
Our platform is built directly into your website, allowing a self-serve solution for users to leave their feedback directly on your site.
The platform regularly adds up-to-date reviews to your website from all listings across the web and displays the source.
You can customize the feedback path for users depending on review strength. For example, you may want to direct negative reviews to customer service.
Users leaving a positive review are given the opportunity to syndicate that review to your (and their) platform of choice.
Your reviews are collected from multiple sources (i.e., Yelp, Google, Facebook) and stored securely within the review platform.
Own Your Data
WISE Digital’s review platform includes collection and storage of all your historical reviews and the data is yours to keep.
Review Management Process
We built a solution to solve every businesses’ challenge. This involves a proprietary process and technology to give your business an edge over it’s competition. Here’s how it works:
A strong online reputation is critical to gaining new business and improves the results of advertising.
Reputation & Analysis
We take a look at where your business is at and identify opportunities for growth across all review sites.
Our platform allows you to better address legitimate concerns and weed out fake ones.
With increased engagement comes increased search visibility and better local rankings.
Strategy drives all of our decisions including our approach to reviews management.
Better Business Positioning
Get the right platform, support, and expertise to position your business as more trustworthy.